How Connect Streetwear collects, uses, discloses, and protects personal information.
Last updated: September 30, 2026
Customer support is available by email only at support@connectstreetwear.com.
This Privacy Policy explains how Connect Streetwear ("Connect Streetwear," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our storefront, create an account, place an order, contact us, or otherwise interact with our services.
Information we collect
We collect information you provide directly, information generated when you use the storefront, and limited information from service providers that help us complete your request.
Contact and account information, such as your name, email address, phone number, sign-in details, and communication preferences.
Order and transaction information, such as products viewed or purchased, billing and shipping details, order history, promotions used, and return or exchange activity.
Payment-related information. Payment providers process payment credentials directly. Connect Streetwear receives limited transaction details needed to confirm and support an order, but does not receive your full card security code.
Communications, such as messages to customer support, privacy requests, product feedback, and newsletter signups.
Device and usage information, such as browser type, device type, approximate location derived from an IP address, pages viewed, referring page, and interactions with the storefront. For US visits, analytics and advertising measurement run by default unless you have saved an opt-out or a recognized browser opt-out signal blocks advertising tracking. Outside the US or when location is unknown, optional tracking requires a saved acceptance in Cookie settings.
Security and fraud-prevention information needed to protect customers, the storefront, and transactions.
How we use information
We use personal information to provide the products and services you request; create and secure accounts; process payments and orders; arrange delivery; manage exchanges and store-credit returns; provide customer support; communicate about orders, policies, and service changes; send marketing communications when you ask for them; improve the storefront; prevent fraud and abuse; comply with legal obligations; and establish or defend legal claims.
Where applicable law requires a legal basis, we process information to perform a contract with you, comply with law, pursue legitimate business interests that do not override your rights, or act with your consent.
How we disclose information
We disclose personal information only as reasonably needed for the purposes described in this policy.
Service providers that support payments, commerce operations, hosting, order delivery, email, customer service, analytics, security, and fraud prevention.
Professional advisers, insurers, auditors, and authorities when reasonably necessary to comply with law or protect rights and safety.
A successor or participating party in a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to appropriate safeguards.
Other parties when you direct us or give consent.
Connect Streetwear does not sell personal information for money. For US visits with optional tracking enabled, we may disclose limited device, browsing, product-interaction, cart, checkout, and captured-purchase information to Google Ads and Meta for advertising measurement and ad relevance. The Google Ads purchase event includes the order ID, currency, and total; payment-card credentials are not sent to these tags. Depending on applicable law, this activity may be considered sharing or targeted advertising. Select Only necessary in Cookie settings to turn optional tracking off. Opening the settings alone does not change your preference. Separately, after a confirmed purchase Google Customer Reviews may offer you a survey invitation. Its integration provides Google with your order ID, email, delivery country, and estimated delivery date to offer the survey and, if you opt in, send it after the estimated delivery date.
Cookies and similar technologies
We use essential cookies and similar browser technologies to keep the storefront secure, remember your choices, maintain your bag and account session, and complete checkout. For US visits, analytics, Google Ads, and Meta measurement run automatically unless you have saved an opt-out. Global Privacy Control automatically prevents Google Ads and Meta advertising tracking, and that advertising opt-out is remembered in a separate first-party browser cookie. Outside the US or when location is unknown, optional tracking requires a saved acceptance. You can change the browser's preference in Cookie settings without an initial cookie banner. A tracking preference is stored in a first-party cookie for up to 400 days, renewed when the saved opt-out is used.
For US visits without a saved optional-tracking or referral opt-out, a valid shared storefront link automatically sets a signed first-party referral cookie for seven days in the same browser, so the person who shared the link can receive commission. The most recent valid referral gets credit, and the referral parameter is removed from the visible URL. A short-lived pending reference may remain in tab session storage while capture retries; it contains the referral ID, public destination and receipt time, not payment or account query values. Invalid links do not replace valid credit. Outside the US or when location is unknown, referral storage requires a saved acceptance. Global Privacy Control prevents advertising tracking but does not disable this first-party referral accounting. Selecting Only necessary in Cookie settings clears referral attribution and saves an opt-out. Referral credit does not transfer across devices or use a fallback code.
You can control cookies through your browser. Blocking essential storage may prevent account, bag, or checkout features from working. You can use Cookie settings to save or change an optional-tracking choice. Clearing browser storage removes saved preferences and restores the regional default.
Marketing communications
If you subscribe to Connect Streetwear emails, we use your email address to send the updates you requested. You may unsubscribe using the link in an email. Transactional messages about an order, account, security, or policy change are not marketing and may still be sent when necessary.
Your privacy rights
Depending on where you live, you may have rights to request access to personal information, receive a portable copy, correct inaccurate information, delete information, restrict or object to certain processing, withdraw consent, opt out of certain targeted advertising or sale/sharing, and appeal a denied request. You will not be discriminated against for exercising a privacy right.
To submit a request, email support@connectstreetwear.com with "Privacy Request" in the subject line and describe the right you want to exercise. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law, subject to verification. Some information may be retained when required or permitted for orders, security, fraud prevention, taxes, accounting, disputes, or legal compliance.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described here, including providing services, maintaining business and transaction records, meeting legal obligations, resolving disputes, and enforcing agreements. Retention periods vary by the type of information and the reason it is used. We delete or de-identify information when it is no longer needed, subject to lawful exceptions.
Security
We use administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed completely secure. Protect your account credentials and contact us promptly if you believe your account or information has been compromised.
Children's privacy
Connect Streetwear is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The updated version will be posted here with a revised Last updated date. We will provide additional notice when required by law.
Contact us
For privacy questions or requests, email support@connectstreetwear.com. Please do not send payment card numbers or other highly sensitive information by email.
