Accessibility

Last updated: August 13, 2026

CONNECT is committed to providing a storefront that people with disabilities can use with dignity, independence, and substantially equivalent access to products, information, and services.

Our approach

Accessibility is ongoing work. We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a guide when designing, building, reviewing, and improving the storefront. We do not claim that every page or third-party experience is fully conformant at all times.

Our accessibility work includes attention to:

• Keyboard navigation and visible focus states.
• Semantic headings, landmarks, form labels, and status messages.
• Text alternatives for meaningful images and controls.
• Color contrast, text resizing, zoom, and responsive layouts.
• Captions or text alternatives for time-based media when provided.
• Clear error messages and instructions for forms and checkout.
• Testing with automated tools, keyboard-only use, and assistive-technology workflows where practical.

Assistance

If any part of CONNECT prevents you from finding information, selecting merchandise, using your account, or completing a purchase, email support@vaultstage.com. We will make reasonable efforts to provide the information or service through an accessible alternative while we investigate the barrier.

When contacting us, include the page address, a short description of the issue, the action you were trying to complete, and—if you are comfortable sharing it—the browser, device, and assistive technology used. Do not send passwords or full payment-card information.

Third-party services and content

Some features, payment experiences, embedded content, or external links may be provided by third parties. CONNECT does not control every aspect of those services, but we consider accessibility when selecting and working with providers and will share actionable feedback when an issue affects our customers.

Feedback and updates

We welcome accessibility feedback and use it to prioritize improvements. Email support@vaultstage.com with "Accessibility" in the subject line. We aim to acknowledge accessibility reports within 2 business days, although resolution time depends on the issue.

We review this statement as the storefront and applicable guidance evolve. Material updates will be reflected by the Last updated date above.